Mental Health
For urgent needs, employees have access to the 24/7 TimelyCare crisis line at
(877) 401-8768. Additionally, all persons can call or text 988 to connect with the
National Suicide and Crisis Lifeline at any time.
The Student and Employee Distress Guide provides information to help you support individuals who may be experiencing distress and lists resources available for Virginia Tech community members. We encourage you to download and print the Distress Guide to keep somewhere easily accessible and refer to when needed.
Please see the resources listed below to support yourself and others. You can schedule an appointment or reach out to us for help navigating the many resources available.
University-Provided Resources
Employee Assistance Program (EAP)
- Employee Assistance Programs (EAP) provide help to all Virginia Tech employees (excluding student-wage) and members of their family in many areas, including stress-related problems, emotional difficulties, alcohol or drug problems, family and relationship troubles, parenting concerns, conflicts at work or home, financial and legal issues, and other personal concerns.
- For employees that do not have insurance, please proceed to the link below and reference Anthem's process.
- Get started with EAP.
TimelyCare (virtual support)
- Available to faculty, staff, non-student wage employees regardless of their health insurance status or location in the United States.
- TimelyCare offers online counseling services, health coaching, self-care resources, and a talk now feature to speak with some whenever you need.
- No TimelyCare account needed to access the crisis phone line.
Crisis line for employees: (877) 401-8768 - Access or register for TimelyCare.
- More information on TimelyCare.
Virginia Tech CARES Program
- The Campus, Advocacy, Resources, and Education for Survivors (CARES) Program offers advocacy and support services to students, faculty, and staff who have been impacted by experiences such as sexual assault, domestic violence, dating violence, and stalking/harassment and many other forms of violence.
- Learn more about CARES.
Mental Health First Aid Certification
- Mental Health First Aid (MHFA) takes the fear and hesitation out of starting conversations about mental health and substance-use by improving understanding and providing an action plan that teaches people to safely and responsibly identify and address issues as they arise. An all-day training, currently paid for by the university. Receive a three-year certification.
Community Resliency Model®
- The Community Resliency Model® (CRM) trains community members to regulate their nervous system (fight/flight/freeze/fawn responses) to not only help themselves but to help others within their wider social network.
- Learn more about CRM and training opportunities.
Employee Relations
- Employee Relations provide access to consultants that are readily available to provide advice, share information, and facilitate solutions that foster positive employee relations. Information received in consultations will remain confidential to the extent requested and allowed by law.
Employee Support Groups
- The Psychological Servics Center (PSC) has partnered with Hokie Wellness to host group sessions led and facilitated by students in the Clinical Science Ph.D. program. These sessions will primarily support employees.
- Students are encouraged to access support through the Cook Counseling Center.
- Location: Virginia Tech Autism Clinic, 3110 Prices Fork Rd.
- When: Biweekly on Mondays from 6-7:30 p.m.
- Fall 2026 Dates: Aug. 31, Sept. 14, Sept. 28, Oct. 12, Oct. 26, Nov. 9, Nov. 30, and Dec. 14
- No registration required.
- Summary: Through group discussion, we will focus on sharing stories, answering questions, and processing experiences in a supportive manner. Psychoeducation around grief and loss will be provided when appropriate and helpful.
- Facilitator: Julia Rohde is a doctoral student in the clinical science program at Virginia Tech. She previously provided individual therapy and psychological assessment at the Psychological Services Center and is now serving as a clinician at Cook Counseling Center. Her clinical experience includes working with adults across a range of presentations, including PTSD, depression, and anxiety, as well as training in evidence-based treatments including CPT, CBT, and ACT. She is passionate about creating spaces where people can process loss together and find comfort in shared experience. She looks forward to meeting new and returning group members.
- Location: Psychological Services Center - 3110 Prices Fork Road
- When: Biweekly on Mondays from 5:30-7 p.m.
- Fall 2026 Dates: Aug. 31, Sept. 14, Sept. 28, Oct. 12, Oct. 26, Nov. 9, Nov. 30, and Dec. 14
- No registration required.
- Summary: The group will include discussions about neurodiversity, psychoeducation about neurodiversity/neurodivergence, specific skills to apply, and the opportunity to connect with others experiencing similar or shared concerns.
- Facilitator: Victoria Izaac is a fifth year student in the clinical science program in the Department of Psychology at VT. She has a range of experiences including working with college students, children/adolescents, families, and adults in both a group and individual context. She mostly works with neurodiverse populations. Currently, she works at Carilion Children's, but she is also a clinician at the Psychological Services Center and the Virginia Tech Autism Clinic. In past, she was a clinician for Cook Counseling Center. She has run this group for one year and looks forward to seeing new and familiar faces.
New River Valley-Specific Resources
- New River Valley Community Services (NRVCS) is a crisis hotline that operates 4 p.m.–8 a.m. Monday through Friday and 24 hours on the weekends.
- For crisis and emergency situations: 988 or 540-961-8400
- All other calls: 540-961-8300
- The Psychological Services Center (PSC) is a community-based behavioral and mental health clinic providing sliding fee scales for individual, couple, family, and group therapies as well as assessment services for adults, adolescents, and children. The PSC is affiliated with the Clinical Science doctoral program within the Virginia Tech Department of Psychology.
- Family Therapy Center at Virginia Tech (FTC) provides high quality mental health services to individuals, couples, and families with a sliding fee scale. The FTC is affiliated with the Marriage and Family Therapy doctoral program within the Virginia Tech Department of Human Development and Family Science.
- Community Health Center of the New River Valley-Behavioral Health Program provides affordable and high quality medical, dental, behavioral, and preventative health services to people of all ages and circumstances, regardless of their ability to pay or insurance status.
- The Women’s Resource Center of the New River Valley provides emergency help for survivors of domestic violence. Crisis-trained staff and volunteers can immediately provide emotional support and information through 24/7 emergency hotline services. Callers to the hotline can expect highly trained, experienced advocates to offer compassionate support, crisis intervention information, and referral services.
- The Campus, Advocacy, Resources, and Education for Survivors (CARES) Program offers advocacy and support services to students, faculty, and staff who have been impacted by experiences such as sexual assault, domestic violence, dating violence, and stalking/harassment and many other forms of violence.
State and National Resources
- National Suicide and Crisis Lifeline: The Lifeline provides 24/7, free, and confidential support for people in distress as well as prevention and crisis resources for you or your loved ones.
- Call or text: 988
- Community Services Boards (CSBs) in Virginia, are the points of entry for publicly funded mental health, substance use disorder, and developmental services for intellectual disabilities and/or developmental disabilities. Availability of 24/7 crisis support may vary by location.
- Psychology Today is a great resource to find mental health professionals in your area. You can sort by insurance, types of therapy, provider characteristics, language, price and more.
- Veterans seeking access to 24/7, confidential crisis support can dial 988 then press 1 to be connected to the Veterans Crisis Line. You don't have to be enrolled in VA benefits or health care to connect.
- Virginia Law Enforcement Assistance Program (VALEAP) implements proven methods of peer support and mental health services to provide psychological and emotional healing for individuals and groups.